While I’d like to cover the cost of the items I create, in the end, this is a ministry and I’m not in this to get rich (and I recognize that’s unlikely to happen.) If you have problems with your download, send me an email to: thejamesjenningsproject@gmail.com and I’ll try to respond quickly. This is not my primary job and I don’t check every day.
If you are dissatisfied contact me and I will issue a refund within 30 days of your verified purchase. I hope that the things I create will be a source of encouragement and challenge, as well as being enjoyable. Everyone has different preferences and you may decide that my books or music aren’t for you. I hope that you’ll give them a chance and fair consideration, but digital items will always be refunded for legitimate reasons. I will take you at your word, but I hope you will see value in these things and choose to support what I’m trying to do here. Also, if before purchasing you feel you can’t afford an item, send me an email, and I’ll provide you with a coupon code to reduce the price.
Refunds
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a week.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at thejamesjenningsproject@gmail.com
Only regular priced items may be refunded. Sale items cannot be refunded.
Need help?
Contact us at thejamesjenningsproject@gmail.com for questions related to refunds and returns.